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What is the difference between an online business and a web site?

Online Businesses are interactive portals with a website, e-commerce, business process workflows, live feeds, customer ticketing, marketing and analytics built on top of a customer database, which operate together automatically and seemlessly. Each solution is built around the way the business operates, streamlining business processes through integration and responsive automation.

Most websites are simply an online brochure, sometimes with an e-commerce plug-in attached, with little if any process integration and automation making simple processes complex and time consuming.